Customer-centric monitoring is a process through which the performance of the IT system is assessed by adopting the perspective of the end-user experience using a given IT service or resource.
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New IT monitoring challenges: are you customer-centric ready?
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User Experience Monitoring
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The role of connectors in smart IT infrastructure monitoring
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How to use ITIM to make infrastructure and operations (I&O) more customer-centric
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IT Monitoring That Sells Burgers
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NC2, a Managed Service Provider that is part of global group Visiativ
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