Centreon introduces native support for OpenTelemetry, enhancing IT infrastructure monitoring and observability.
Paris, March 11, 2025 – Centreon, a leader in monitoring and observability software, announces the native integration of OpenTelemetry into its IT and OT monitoring platform, Centreon 24.10, addressing the increasing demand for observability in IT departments.
OpenTelemetry: a standardized response to IT observability challenges
As monitoring and observability become crucial pillars of digital performance, businesses must deepen their understanding and optimization of complex, distributed systems. The rise of cloud computing, microservices-based architectures, and hybrid environments has made IT infrastructure increasingly challenging to monitor with traditional tools. OpenTelemetry, the open source observability framework, has emerged as a leading solution for collecting and correlating metrics, traces, and logs, providing unified visibility into application and infrastructure performance.
A leap forward in monitoring and observability
Starting with version 24.10, the Centreon monitoring platform natively integrates OpenTelemetry, taking a significant step towards comprehensive observability. This new feature enables organizations to fully utilize OpenTelemetry data to enrich their monitoring dashboards, improving their ability to detect, analyze, and resolve incidents. By incorporating OpenTelemetry’s interoperability while retaining its signature simplicity and powerful visualizations, Centreon provides IT teams with a complete, proactive view of their entire environments—from traditional infrastructures to cloud-native ecosystems, including operational technology (OT).
In addition to OTEL support, Centreon 24.10 introduces the Centreon Monitoring Agent, a new tool designed to streamline and enhance IT data collection in modern environments. Built on the OpenTelemetry protocol, this agent guarantees standardized and high-performance metric collection. The Centreon Monitoring Agent addresses the increasing need for flexible, unified monitoring while seamlessly integrating with OpenTelemetry-based observability strategies. With this innovation, Centreon delivers a key tool to simplify deployment and maximize the efficiency of IT teams in addressing modern monitoring challenges.
How Centreon is modernizing IT monitoring
Monitoring modernization responds to users’ growing need to rationalize and extend platform capabilities. Modern platforms must not only monitor multiple infrastructure types—including data centers, networks, multi-cloud environments, and applications—but also correlate various data sources such as metrics, events, logs, and traces from these environments.
Furthermore, monitoring only the technical aspects of IT environments fails to meet today’s need for IT alignment to enhance digital performance. By measuring the impact of systems performance on business processes, the aim is to better respond to the challenges IT Departments face as they commit to growing user experience excellence.
Centreon is dedicated to addressing the evolving monitoring and observability needs of businesses in an increasingly complex and interconnected world.
“As a leader in IT monitoring, we are fully committed to supporting our customers, users, partners and community, by meeting their constantly evolving needs. We carefully listen not only to the market but above all to our users and customers when it comes to evolving our platform,” says Julien Mathis, CEO of Centreon.” The integration of OpenTelemetry represents a significant advancement in delivering the monitoring and observability capabilities our customers demand.”
To find out more, read the article detailing all the new features included in Centreon 24.10 or explore our observability use case.
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About Centreon
A leader in IT and OT monitoring and observability, Centreon has been developing a unique expertise in monitoring infrastructure, networks, and digital user experience since 2005. 1200 customers, public organizations, enterprises, and MSPs worldwide, an extended network of 80 partners, and 250,000 users in 60 countries count on Centreon every day. With a 160-person team working from five different countries, Centreon posts a 25% average yearly growth. For more information, visit www.centreon.com.
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