Extensive Integration

Kadiska

Kadiska’s self-driving monitoring platform delivers 100% visibility into the performance of modern applications from both user and network perspectives. Integrated insight across devices, connectivity, cloud infrastructure and applications simplifies performance troubleshooting and optimization so enterprises can deliver an amazing digital experience to their employees and customers.

ServiceNow ITSM

ServiceNow is a SaaS provider for a wide range of services, including IT Service Management (ITSM) and IT Operations Management (ITOM). Centreon provides multiple integration with ServiceNow, either to create incident tickets with contextual data, to be used within the ServiceNow ITSM suite, or to stream events and/or metrics to the ServiceNow ITOM services, and gain visibility across the infrastructure, applications and services or improve on event management.

EasyVista

EasyVista Service Manager platform is an integrated IT Cloud Based Service Management (ITSM) software tool which is a versatile, powerful, and easy way to manage service delivery for your organization. Centreon provides a connector to the EasyVista API to create an incident ticket based on a Centreon alert.

GLPI

GLPI (acronym in French: Gestionnaire Libre de Parc Informatique, or “Free IT Equipment Manager” in English) is an open source IT Asset Management, issue tracking system and service desk system. Centreon provides a connector to the GLPI API to create an incident ticket based on a Centreon alert.

Combodo iTop

iTop is an open source IT Service Management (ITSM) software solution developed by Combodo. iTop has been created to manage the complexity of shared infrastructures, making it a well suited ITSM solution for Managed Service Providers (MSP). Centreon provides a connector to the iTop API to create an incident ticket based on a Centreon alert.

Isilog IWS

IWS is a software suite for IT Service Management (ITSM) and IT Asset Management (ITAM) developed by Isilog. It is available both on-premises and as a SaaS service. Centreon provides a connector to the IWS API to create an incident ticket based on a Centreon alert.

Atlassian Jira

Jira is an issue and project tracking solution developed by Atlassian. While initially used by software developers to manage their agile project, it can also be used by DevOps and IT Operations teams to track IT incident. Centreon provides a connector to the Jira API to create an incident ticket based on a Centreon alert.

OTRS

OTRS (originally Open-Source Ticket Request System) is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast, results-driven business environment. OTRS is both the name of the company and its ITSM software solution. Centreon provides a connector to the OTRS API to create an incident ticket based on a Centreon alert.

Best Practical Request Tracker

Request Tracker, commonly abbreviated to RT, is an open-source enterprise grade ticketing system developed and maintained by Best Practical Solutions LLC. Centreon provides a connector to the Request Tracker API to create an incident ticket based on a Centreon alert.

Serena

Serena Software is a subsidiary of Micro Focus that provides IT management products to enterprises. Its IT Service Management (ITSM) offer includes Service Support Manager (SSM), an orchestrated service management system powered by Solutions Business Manager, also known as SBM. Centreon provides a connector to the Serena SSM API to create an incident ticket based on a Centreon alert.

Microsoft Teams

Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams offers workspace chat and videoconferencing, file storage, and application integration. Collaboration is what it takes for IT Operations teams to efficiently assess IT incidents, devise workarounds, find root causes, fix problems. Centreon provides a connector to send alert notifications to Microsoft Teams workspace chat, where IT Operations experts can take the alert into account in a timely and collaborative manner.

OVH SMS

OVH Télécom is a french communication service provider. Among its many services is an SMS gateway service that can be accessed through a Rest API to automatically send SMS from any software application. Some IT alerts are critical enough that some qualified personnel or members of the management team must be notified right away. Text messages on a mobile phone are a sure way to reach people anytime of the day, anywhere. Centreon provides a connector to the OVH Télécom SMS API to automatically send SMS notifications of those critical alerts.

Slack

Slack is a proprietary business communication platform developed by American software company Slack Technologies, now part of Salesforce.com Inc. Slack offers many IRC-style features, including persistent chat rooms (channels) organized by topic, private groups, and direct messaging. Collaboration is what it takes for IT Operations teams to efficiently assess IT incidents, devise workarounds, find root causes, fix problems. Centreon provides a connector to send alert notifications to Slack channels, where IT Operations experts can take the alert into account in a timely and collaborative manner.

Telegram

Telegram Messenger is a free and open source, cross-platform, cloud-based instant messaging (IM) software. Users can share messages, photos, videos and document with no size limit. Collaboration is what it takes for IT Operations teams to efficiently assess IT incidents, devise workarounds, find root causes, fix problems. Centreon provides a connector to send alert notifications to Telegram channels, where IT Operations experts can take the alert into account in a timely and collaborative manner.

Derdack SIGNL4

SIGNL4, Derdack’s SaaS solution, re-invents critical alerting, incident response and service dispatching for operating critical infrastructure. It addresses the needs of people working in areas where swift response matters. SIGNL4 is designed to automate and optimize incident response and management processes and has strong emphasis on mobility. Unlike traditional IT applications, it incorporates concepts of consumer products for greater productivity, usability and more fun at work. Founded in 1999, Derdack is a long-term innovator in alert management and incident response. Derdack is based in Berlin, Germany, Richmond, Virginia and Bern, Switzerland. Their global customer list spans over 50 countries and includes BASF, Daimler, BMW, Porsche and many other leading brands. Derdack is a privately owned company with steady organic growth.

Elastic

At the heart of the Elastic Stack is Elasticsearch, an open source, distributed, RESTful, JSON-based search and analytics engine. It is easy to use, scalable and flexible, and combines perfectly with Kibana, a very popular visualization tool. Centreon and Elasticsearch perfectly combine together to enable Business Observability. Cloud-to-Edge, Business-Aware monitoring metrics and events from Centreon can be streamed to Elasticsearch and combined with all kinds of data from other ITOps sources. Conversely, Centreon can query Elasticsearch to collect, monitor and display aggregated information that leverage the power of Elastic search and analytics engine, combining structured and unstructured text, numerical and geospatial data.

Graylog

Graylog is a log management tool offering multiple levels of functionality to meet the needs of application developers, DevOps, and IT Ops teams. With an architecture based on MongoDB and ElasticSearch, large quantities of textual data generated by the various elements of the IT system can be fed and indexed. Graylog helps centralize all application logs, debug applications, manage exceptions and analyze logs. Centreon and Graylog perfectly combine together to enable Business Observability. Cloud-to-Edge, Business-Aware monitoring metrics and events from Centreon can be streamed to Graylog and combined with all kinds of data from other ITOps sources. Conversely, Centreon can query Graylog to collect, monitor and display aggregated information, using the same complex queries to extract significant information about the health of your IT system as you already use to create Graylog dashboards.

Graphite

Graphite is an enterprise-ready open source Time-Series DataBase (TSDB) that makes it easy to store and graph metrics. Although Centreon includes its own TSDB and performance graph capabilities, it is sometimes useful to export Centreon metrics to an external database in order to store, combine and graph metrics from multiple sources. This is why Centreon includes a dedicated integration connector to stream metrics to a Graphite TSDB.

Google BigQuery

BigQuery is a fully-managed, serverless data warehouse that enables scalable analysis over petabytes of data. BigQuery is part of the Google Cloud Platform as a Service offering. It supports querying using ANSI SQL and also has built-in machine learning capabilities. Centreon and Google Cloud BigQuery perfectly combine together to enable Business Observability. Cloud-to-Edge, Business-Aware monitoring metrics and events from Centreon can be streamed to BigQuery and combined with all kinds of data from other ITOps or Business sources. Conversely, Centreon can query BigQuery to collect, monitor and display aggregated information to gain insights with real-time and predictive analytics and get up-to-date information on all your business processes.

InfluxDB

InfluxDB is an open source Time-Series DataBase (TSDB) developed by Influxdata. It empowers developers to build IoT, analytics and monitoring software. It is purpose-built to handle the massive volumes and countless sources of time-stamped data produced by sensors, applications and infrastructure. Although Centreon includes its own TSDB and performance graph capabilities, it is sometimes useful to export Centreon metrics to an external database in order to store, combine and graph metrics from multiple sources. Combining Centreon and InfluxDB can be a great way to start building your own Business Observability stack. This is why Centreon includes a dedicated integration connector to stream metrics to your InfluxDB platform.

Apache Kafka

Apache Kafka is an open-source distributed event streaming platform used by companies for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications. Kafka is developed by the Apache Software Foundation. When combining Centreon and multiple other IT Operations platforms to create a Business Observability stack, Kafka is often used as a central software bus to stream data across platforms. Centreon provides a connector to stream Cloud-to-Edge, Business-Aware monitoring metrics and events through Kafka to any IT Operations or Analytics platform that make up your Business Observability environment.

Splunk

Splunk is a Data Analytics platform powering Security, IT and DevOps. The Splunk platform ingests structured and unstructured data from any source, users can investigate on data whether it is streaming now or historical. Centreon and Splunk perfectly combine together to enable Business Observability. Cloud-to-Edge, Business-Aware monitoring metrics and events from Centreon can be streamed to Splunk in real time and then combined with all kinds of data from other ITOps domains. Conversely, Centreon can query Splunk to collect, monitor and display aggregated information that leverage the power of Splunk machine learning, search and data analytics capabilities, providing business insights across your organization.

Warp10

Warp 10 is an open source platform designed to collect, store and analyze sensor and Time Series data. Warp 10 is both a Time Series Database (TSDB) and an associated analytics environment. Warp10 is developed by SenX. Although Centreon includes its own TSDB and performance graph capabilities, it is sometimes useful to export Centreon metrics to an external database in order to store, combine and analyze metrics from multiple sources. This is why Centreon includes a dedicated integration connector to stream metrics to a Warp10 TSDB, where the WarpScript data flow programming language can be used to perform advanced analytics.

Accedian

Accedian’s Skylight is a unified network and application performance monitoring solution (NAPM) built for virtual and cloud environments that monitors the end user experience for applications running on premise or in private and virtual clouds. Aggregate End User Experience Monitoring with IT Infrastructure Performance by combining Centreon with Accedian and deliver a consolidated, real-time view of the whole performance picture. Centreon connects to the Skylight API to collect and monitor aggregated Digital Experience Monitoring (DEM) metrics.

Alyvix

Alyvix is an open source Synthetic Transaction Monitoring (STM) tool that can run visual test cases that interact with a machine just as a real user would. Alyvix monitors the performance of end-user experiences by measuring how long each transaction takes, recording the availability and responsiveness of each transaction. Aggregate end-users experience monitoring with IT Infrastructure Performance by combining Centreon with Alyvix and deliver a consolidated, real-time view of the end-to-end business processes performance. Centreon connects to the Alyvix API to collect and monitor STM metrics.

ip-label

Since 2001, ip-label – an independent vendor of UX measurement software – has been helping enterprises in more than 25 countries to manage and optimize the performance of their critical applications (website, business apps, mobile apps, voice apps, etc.), using software solutions for synthetic monitoring (robots) and real-user monitoring (RUM). Its user-centric DEM (Digital Experience Management) products and services empower organizations to improve the availability and response times of their applications, motors of business success, with a view to growing their audience, revenues, and productivity. Aggregate End User Experience Monitoring with IT Infrastructure Performance by combining Centreon with ip-label and deliver a consolidated, real-time view of the end-to-end performance picture. Centreon connects to the ip-label Ekara API to collect and monitor metrics that measure the quality of critical applications as perceived from the standpoint of the end user.

Maltem Insight Performance

Maltem Insight Performance is a software solution for Application Performance Monitoring (APM) and Digital Experience Monitoring (DEM). It is developed by a Maltem Consulting Group subsidiary. Aggregate end-users experience monitoring with IT Infrastructure Performance by combining Centreon with Maltem Insight Performance and deliver a consolidated, real-time view of the end-to-end business processes performance.. Centreon connects to the Maltem Insight Performance API to collect and monitor APM and DEM metrics

Micro Focus BSM

Micro Focus Business Service Management (BSM), previously known as HP BSM, is an end-to-end management solution portfolio that integrates network, server, application, and business transaction monitoring to help improve IT operations efficiency while delivering high-quality services. Large organizations have dedicated around the clock Service Desk teams who handle and manage events from dozens of IT Operations tools. It is mandatory that all monitoring tools send their events to the Service Desk manager, such as Micro Focus BSM. To that avail, Centreon can stream all qualified events to your Micro Focus BSM platform.

Micro Focus OMi

Micro Focus Operations Manager i (OMi), also known as HPE OMi, acts as a single pane of glass, allowing you to be in control of your IT environment. It is an evolution of the HPE Operations Manager platform. Large organizations have dedicated around the clock Service Desk teams who handle and manage events from dozens of IT Operations tools. It is mandatory that all monitoring tools send their events to the Service Desk manager, such as Micro Focus OMi. To that avail, Centreon can stream all qualified events to your Micro Focus OMi platform.

Atlassian Opsgenie

Opsgenie is an on-call and alert management solution provided by Atlassian. Opsgenie centralizes alerts to notify the right people at the right time. This requires all monitoring tools being used by the IT Operations organization to send their alerts to the Opsgenie platform. To that avail, Centreon can automatically stream all qualified alerts to Opsgenie.

PagerDuty

PagerDuty is a platform for On-Call Management, Incident Response, Intelligent Event Management, and more.It requires all monitoring tools being used by the IT Operations organization to send their alerts to the PagerDuty platform. To that avail, Centreon can automatically stream all qualified alerts to PagerDuty. Metrics can also be sent to give more contextual insights to the alert.

ServiceNow ITOM

ServiceNow is a SaaS provider for a wide range of services, including IT Service Management (ITSM) and IT Operations Management (ITOM). Centreon provides multiple integration with ServiceNow, either to create incident tickets with contextual data, to be used within the ServiceNow ITSM suite, or to stream events and/or metrics to the ServiceNow ITOM services, and gain visibility across the infrastructure, applications and services or improve on event management.

BMC FootPrints

BMC FootPrints service desk software provides a powerful suite of on-premises tools that help mid-size organizations manage the entire lifecycle of their IT services. Centreon provides a connector to the BMC FootPrints API to create an incident ticket based on a Centreon alert.

BMC Remedy

BMC Remedy is an on-premises software suite that covers all aspects of ITSM for large enterprises. It is being replaced by BMC Helix ITSM, that can also be delivered in the Cloud. Centreon provides a connector to the BMC Remedy API to create an incident ticket based on a Centreon alert.