ITIL-centric metrics that aligns IT service delivery with business
Centreon BAM (Business Activity Monitoring) helps ITSM and business operation teams gain a common perspective to align IT with business. Based on ITIL practices, it measures real-time IT operating vitals from Centreon-monitored data to show crucial correlations to service performance. Prioritizing and proactively managing IT operations and service delivery for required SLA, OLA or UC becomes easier. And making IT count for business operations becomes a given.