Software support policy

By default and without specification, every new major or minor version (n) is supported with no end-of-life date defined.

Each new major or minor version (n) clarifies the end-of-life date of the previous version (n-1).
The previous version (n-1) is then supported further 12 months, the product is considered as end of life. Clients are invited to update.

Only major or minor versions can change the end-of-life date of a product. Corrective versions are provided in during the diffusion of software corrections.

This rule aims to provide operational support for around 2 years.

Status
SUPPORTED END OF LIFE
UNSUPPORTED
Description Help and software support guaranteed
Bug fix(es) provided as part of a bug fix release
Product with end of life date not yet defined
Help and software support guaranteed
Bug fix(es) provided as part of a bug fix release
Product with end of life date defined
Help and support non guaranteed
No fix(es) delivery

 

End of Support Schedule

PRODUCT VERSION RELEASE DATE END OF LIFE EXPECTED SUPPORT DURATION (Y)
CENTREON WEB 2.7.x 16/12/2015 N/C SUPPORTED
CENTREON WEB 2.6.x 22/04/2015 16/12/2016 END OF LIFE
CENTREON 2.5.x 13/02/2014 22/04/2016 UNSUPPORTED
CENTREON 2.4.x 10/01/2013 13/02/2015 UNSUPPORTED
AUTO-DISCO 2.1 16/12/2015 N/C SUPPORTED
AUTO-DISCO 2.0 21/07/2015 16/12/2016 END OF LIFE
AUTO-DISCO 1.1 20/01/2014 21/07/2016 END OF LIFE
BACKUP rev04 02/01/2014 N/C SUPPORTED
BAM 3.4.0 06/04/2016 N/C SUPPORTED
BAM 3.3.0 16/12/2015 06/04/2017 END OF LIFE
BAM 3.2.x 21/09/2015 16/12/2016 END OF LIFE
BAM 3.1.x 11/08/2015 21/09/2016 END OF LIFE
BAM 3.0.x 28/01/2015 11/08/2016 END OF LIFE
BAM 2.4.x 18/10/2012 28/01/2016 UNSUPPORTED
MBI 3.0.x 26/05/2016 N/C SUPPORTED
MBI 2.3.0 16/12/2015 26/05/2017 END OF LIFE
BI 2.2.x 24/09/2015 16/12/2016 END OF LIFE
BI 2.1.x 21/01/2015 24/09/2016 END OF LIFE
BI 2.0 15/10/2013 21/01/2016 UNSUPPORTED
CONFIG BOOK 1.5.x 07/06/2013 01/04/2016 UNSUPPORTED
BROKER 2.11.x 16/12/2015 N/C SUPPORTED
BROKER 2.10.x 21/09/2015 16/12/2016 END OF LIFE
BROKER 2.9.x 01/07/2015 21/09/2016 END OF LIFE
BROKER 2.8.0 28/01/2015 01/07/2016 END OF LIFE
BROKER 2.7.0 27/11/2014 28/01/2016 UNSUPPORTED
CES (centreon) 3.3 16/12/2015 N/C SUPPORTED
CES (centreon) 3.2 27/05/2015 16/12/2016 END OF LIFE
CES (centreon) 3.1 01/12/2014 27/05/2016 END OF LIFE
CES (centreon) 3.0 10/03/2014 01/12/2015 UNSUPPORTED
CLAPI 1.8.x 16/09/2015 16/12/2016 END OF LIFE
CLAPI 1.7.x 05/03/2015 16/09/2016 END OF LIFE
CLAPI 1.6.x 30/07/2014 05/03/2016 UNSUPPORTED
CLAPI 1.5.x 26/02/2013 30/07/2015 UNSUPPORTED
CLIB 1.4.x 01/11/2014 NC SUPPORTED
CLIB 1.2.x 16/10/2013 01/11/2015 UNSUPPORTED
CSV 1.1 20/01/2015 01/04/2016 UNSUPPORTED
CSV 1.0.2 20/01/2014 20/01/2016 UNSUPPORTED
DISCO 1.2.0 20/01/2014 01/04/2016 UNSUPPORTED
DSM 2.x 01/09/2014 N/C SUPPORTED
DSM 1.3.x 22/02/2012 01/09/2015 UNSUPPORTED
DSM 1.2.x 30/07/2013 30/07/2014 UNSUPPORTED
ENGINE 1.5.0 16/12/2015 N/C SUPPORTED
ENGINE 1.4.x 29/07/2014 16/12/2016 END OF LIFE
ENGINE 1.3.x 09/09/2013 29/07/2015 UNSUPPORTED
ES ? N/C N/C UNSUPPORTED
GLPI 1.0.2 01/01/2012 01/01/2013 UNSUPPORTED
JMX 1.2 01/01/2013 01/09/2015 UNSUPPORTED
KB 2.1 16/12/2015 01/04/2016 UNSUPPORTED
KB 2.0 07/06/2013 01/04/2016 UNSUPPORTED
MAP 4.x 22/03/2016 N/C SUPPORTED
MAP 3.8.0 16/12/2015 22/03/2017 END OF LIFE
MAP 3.7.x 02/03/2015 16/12/2016 END OF LIFE
MAP 3.6.x 18/03/2014 02/03/2016 UNSUPPORTED
MAP 3.5.x 22/10/2012 18/03/2015 UNSUPPORTED
NAGIOS 3.2.3 N/C 31/12/2014 UNSUPPORTED
NDOUTILS 1.4.b9 N/C 31/12/2014 UNSUPPORTED
PARTITIONING 1.1.x 20/01/2014 N/C SUPPORTED
SYSLOG E2S 2.0 29/12/2010 N/C SUPPORTED
SYSLOG FRT 1.5.x 05/11/2013 N/C SUPPORTED
SYSLOG FRT ⇐ 1.3.x 10/09/2010 05/11/2014 UNSUPPORTED
SYSLOG SRV ⇐ 1.2.x 10/06/2010 N/C SUPPORTED
CENTREON WAA 1.0.3 05/09/2013 07/09/2015 UNSUPPORTED
CENTREON WMI 1.1 02/01/2013 16/02/2016 UNSUPPORTED
NEWTEST 1.0.1 26/02/2015 16/02/2016 UNSUPPORTED

 

Versioning rule

This support policy is related for differents software types (major or minor). In order to indentify each version, we are using three numbers (X.y.z).

You will find bellow the description of this:

Number X Y Z
Type Major version Minor version Corrective version
Description New functionnalities
Enhancement
Evolutions
Minor evolutions of features
Fixes
Fixes
Security fixes