Centreon’s robust growth is driven by the acceleration of its recurring revenues, strategic IT modernization initiatives, and IT and OT convergence projects among its key customers. Centreon ends 2023 with 1035 customers and 130 active partners.
Paris, March 12, 2024 – Centreon, the leading partner in digital performance monitoring presents its results for 2023 and its strategic outlook for 2024. In a still uncertain economic and international environment, Centreon has maintained a very strong growth momentum, continuing the trend of the last three years.
Key figures 2023 and highlights
Continued double-digit growth
Centreon ends 2023 with a 26% growth in ARR (Annual Recurring Revenue) compared to 2022. Key highlights for 2023 include:
- 26% ARR growth
- 46% growth in software subscriptions
- Passing the 1,000 corporate customer milestone, with a total of 1035 customers in France and internationally by the end of 2023. Customers include CNRS, French golf Federation, Monaco City Hall, Ifremer, Coyote, Foodex, Vermont State College, Agapes Restauration, MACSF, Milan Transportation, and DHL Aviation.
- Adding 9 new MSPs, including Axians and Proginov.
Successful pivot towards recurring revenue
Initiated in 2020, Centreon’s pivot from perpetual license sales to recurring revenue is now complete. Currently, 82% of Centreon’s revenue is recurring, marking a significant achievement and positioning the company for further growth.
Increasing competitive replacement
In 2023, there was a trend towards replacing competing solutions. More than 50% of new customers in 2023 were using one or more competing solutions and chose Centreon for its superior feature set, ability to monitor IT and OT environments, and TCO (total cost of ownership).
IT and OT convergence
IT and OT convergence is an essential step in modern technology evolution, merging traditional IT systems with operational technologies to create more efficient business processes and competitive enterprises. This is particularly true in Industry 4.0, as well as in the energy sector and in preparing for our urban future, where smart cities, buildings, and transportation are now a reality. These projects require integrated and aligned monitoring between traditional IT systems (such as networks, software, and data) and the technologies used in physical operations (such as production and industrial equipment). In 2023, many customers chose the Centreon platform for its unique capabilities in unified IT and OT monitoring, ensuring the performance and availability of numerous remote and interconnected sites and equipment while reducing maintenance costs.
- Accelerate the deployment of Centreon Cloud
- Released Centreon 23.04 with a cloud-first and CI/CD focus.
- Released Centreon 23.10 with a focus on IT and OT convergence.
- Expansion of hosting capabilities: opening of the North American region for Centreon Cloud hosting in North America.
Developing and strengthening partnerships
- 12 new partners globally, bringing the total number of active partners to 130.
- Addition of the “Distributors” category to the Centreon Partners’ON program and recruitment of N4B and Exclusive Networks in Italy.
- Expansion of the strategic partnership between Centreon and AWS in the Cloud space, including Centreon’s participation in the AWS Summits in Madrid and Milan and integration into the AWS ISV Accelerate Program, being the first monitoring software provider to join this program.
Community
- Celebrated the company’s 18th anniversary.
- 75,000 unique visitors to the Centreon The Watch community portal.
- 3rd edition of the Centreon Summit user conference, with over 400 attendees.
Strengthening the executive team
Centreon strengthened its management team with experienced profiles to support the company’s future growth phases: Charlotte Warchol as Chief Customer Success Officer, François Michel as Chief Financial Officer, and Vincent Untz as Chief Technical Officer.
Julien Mathis, CEO, and co-founder of Centreon concludes, “I am very pleased with our 2023 results. Despite a year marked by inflation and economic uncertainty, we achieved significant revenue growth. We are also proud to have completed our pivot to a recurring revenue model, just four years after our first subscription software sales, which now represent 82% of our total revenue. With the global availability of our SaaS offering, IT and OT convergence projects, and our management team fully in place, I am confident about our future prospects.”
Outlook for 2024
- Continued growth: In an international context marked by inflation and economic uncertainty, Centreon expects to grow by 25% in 2024.
- Accelerated adoption of Centreon Cloud: Centreon expects to double the number of Centreon Cloud customers and accelerate on-premises to cloud migration requests.
- Strengthening partnerships: Launch the MSP Partner Program and developing resale, distribution and integration partnerships globally, extending the technical and functional value of the Centreon platform to meet evolving market needs.
- Accelerate sales related to IT and OT convergence: Centreon has a unique value proposition to support its customers and partners in this use case through its connectors and comprehensive monitoring of IT and OT environments.
- International development: consolidating its position as a European leader, with a particular focus on Europe, while continuing to develop in the Americas.
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About Centreon
A leader in digital performance monitoring, Centreon has been developing a unique expertise in monitoring infrastructure, networks, and digital user experience since 2005. A thousand clients, public organizations, enterprises, and MSPs worldwide, an extended network of 130 partners, and 250,000 users in 60 countries, count on Centreon every day. With a 160-people team working from five different countries, Centreon posts a 30% average yearly growth. For more information centreon.com.
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